LANDCOST

• What are the WSB 2023 Thailand Super Trip's inclusions & exclusions?

  Land cost Inclusive Of 04-nite accommodation in Phuket with daily breakfast. 04-nite accommodation in Bangkok with daily breakfast. Meals as specified in the tour program. Sightseeing & transportation as mentioned in the program. Local English-speaking guides. Welcome light dinner at hotel on the arrival day. Enjoy must-see Phuket Fantasea show with Dinner. Enjoy Gala Dinner in Bangkok One-way domestic air ticket from Phuket to Bangkok Drinking water & towels on the bus. 01 WSB Photobook per room (Double or Single Occupancy).

  Land cost Exclusive Of Thailand Entry Visa (if required). International flight to Phuket & from Bangkok. International travel insurance. Personal expenses and overweight luggage. Early check-in/ late check-out. Optional tours. Other services are not listed in the program

  
• What are the children prices and included services in the children's land cost?
  Children Price (No extra bed is arranged for children):

  $40 per infant under 2 years old (sharing all services with parents)

  $1,085  per kid between 2 & under 6 years old (sharing all services with parents, seat on airplane provided)

  $1,365 per child between 6 & under 12 years old (Children service, seat on transportation provided)

  12 years old and above is considered as adult price
• Are international flights included in WSB 2023 Thailand Super Trip landcost?
  International flights to and from Super Trip are NOT included in any land cost.
• How can I get limited-time offer discount?
  The limited- time early bird discount ($50/adults) will be treated on "first come, first served basis” with 200 Adults available, and end any time from Oct 18 - Nov 02, 2022. 

  
  

  Children is not granted for limited-time offer discount of $50.

  
  
• Can I book a triple room for my family?
  Triple room is not available but we may consider the 3rd passenger who is under 12 years old for the extra bed accommodation but it is subject to hotel availability. 

  Please send a request via email [email protected].
• Can 02 adults & 02 children share 01 (one) room?
  Maximum 3 passengers are permitted to stay in one room (the 3rd occupant is required under the age of 12 years old).

  
  

  For 2 Adults. For 2-adults and 2-kid family, we recommend you should book two rooms for your most convenience. 

REGISTRATION

• How can I register for WSB 2023 Thailand Super Trip?

  Registration Site for WSB Thailand Super Trip opens on October 18, 2022 at 5PM PT/8PM ET.

  The tutorial video will be published before the launch of Registration Site. 

• When is the registration deadline?
  Full payment is required at the time of registration (October 18th – November 18th, 2022) and the registration site will be closed on November 19th, 2022. 

  
  

  The registration deadline might be extended with further notification and subject to hotel availability. 
• What are the cancellation & no-show policies?
  • Once paid, and before December 31, 2022,   - $1,000 per room cancellation fees will be charged.

  • Between January 01 and February 15, 2023   - $2,000 per room cancellation fees will be charged.

  • Between February 16 and March 15, 2023      - 50% of the total booking amount will be charged.

  • Between March 16 and April 10, 2023             -75% of the total booking amount will be charged.

  • From April 11, 2023 to the travel date or No-Show: 100% of the total booking amount will be charged.
• Which payment methods are accepted?

  You are able to settle the payment in 2 options as the following:

   

  Option 1: Online payment by CREDIT CARDS (Visa, Master, Amex, JCB).

  Option 2: Wire (Bank) transfer to JBA account.

  Account name: JBA COMPANY LIMITED

  Bank name: JOINT STOCK COMMERCIAL BANK FOR FOREIGN TRADE OF VIETNAM (VIETCOMBANK)

  Account No: 007 137 124 0200 (USD)

  SWIFT code: BFTVVNVX007

  Bank address: 05 Cong Truong Me Linh Street, District 1, Ho Chi Minh City, Vietnam

  *** Remark: Please specify your Order#______ at the "payment description”

  
  

  

TRANSPORTATION

• What is the arrival airport in Phuket?
  Phuket International Airport (HKT)
• What is the departure airport from Bangkok?
  Bangkok International Airport (BKK) and Don Mueang International Airport (DMK)
• How do I get from Phuket to Bangkok?

  The domestic air ticket from Phuket to Bangkok has been included in the land tour cost.

  
  

  In order to arrange your domestic flight from Phuket to Bangkok properly and effectively, please provide us with your passport photo and companions no later than Jan 15th, 2023 and ensure that the registered name is correct on your passport.

  
  

   

• Upon arrival in Phuket, how can I get my transfer to the hotel?
  - Firstly, You must submit JBA your international flights to and from Thailand before March 01st, 2023. 

  
  

  - We will arrange the airport transfer from Phuket International Airport (HKT) to hotel for Group A & Group B as below:

  - Group A : Apr 23, 2023 [ within 24 hours, Thailand local time, GMT :+7 ]

  - Group B : Apr 27, 2023 [ within 24 hours , Thailand local time, GMT :+7 ].

  
  

  Upon arrival at Phuket International Airport, after clearing all customs procedures, please proceed to exit gate and look for our JBA representatives (in green T-shirt) who will be waiting at the arrival entrance, holding the WSB signboard to welcome and guide you to the bus for your assigned hotel transfer.

  
  

  Please note the following important information:

  
  

   - The airport pick-up will be arranged on a group transfer basis, NOT INDIVIDUAL because we will group it by flight arrival time. The maximum waiting time would not be more than 45 minutes.

  
  

   - In case your name IS NOT on this list due to late flight submission, we will not be able to provide you with the airport transfer service and you have to take your own transfer (by taxi) to your assigned hotel.

  
  

  - Any late or early arrival prior to the official dates will be on your own transfer to your assigned hotel.
• Do I need to buy any travel insurance(s) before coming to Thailand?
  The Super Trip's land cost does NOT include travel insurance.

  We recommend you purchase a travel protection before your departure in case of impossibility happen. Travel Insurance covers such costs as an emergency and medical evacuation, hospital fees, property loss, etc. which could possibly happen during the trip.
• How many suitcases can I carry with me on the flight from Phuket to Bangkok?
  Maximum 30 kg per passenger for two 2 pieces of checked baggage. 

  One (01) pieace of carry-on luggage per person, maximum 07 kg.

  Infant below 2 years old does not have checked baggage.

  For any excess baggage will be on your own cost according to the airline policy.

  
  
• How far is it from our hotels to the airport?
  It will take around 45 to 60-minute drive from the hotels (Phuket or Bangkok) to the airport and vice versa but it might take a bit longer time during the rush hour or traffic congestion.

REGISTRATION AMENDMENT

• When is the deadline to change my group (A to B or vice versa)?
  Before February 01st, 2023.
• When is the deadline to transfer my room to another WSB member?
  Before February 01st, 2023
• When is the deadline to upload/provide my passport information?

  Before January 15, 2023

• When is the deadline for me to change my profile information?
  The deadline to change your profile information is February 01st, 2023.
• How do I know which hotels have been assisgned to me in each city?
  The hotel assignment will be solely arranged by WSB and supposed to be updated after February 15th, 2023.
• Will I be able to modify my hotel assignments?
  Sorry, the answer is no unless you change your CEO team.

  Please note that hotel assignments are fixed, no changes or modifications will be allowed.
• When is the deadline to submit my international flight information?
  Before March 01, 2023

OPTIONAL AND PRE & POST TOURS

• When can I book optional tours?
  Optional tours are available to book from December 01, 2022.
• How many optional tours can I book?
  Maximum 01 optional tour in Phuket & 02 optional tours in Bangkok 
• When can I book pre & post tours?
  Please contact JBA team via [email protected] for your most preferable tailor-made pre & post tour design.
• How can I pay for my optional and pre & post tours?

  You can pay for optional and pre & post tours by credit card or bank transfer during registration.

• What is the cancellation policy for optional and pre & post tours?
  The optional tours are non-refundable upon registration and payment. But it can be transferred to the other guests, please send a request to our JBA team via [email protected] March 15th, 2023 for further support.